Contact
Customer service
One inbox, one phone line, and a short list of what to send so the first reply is a useful one.
The details
Email[email protected]
Phone+91 7771919557
Customer service hoursCustomer service hours: Monday–Sunday, 11:30 AM – 12 AM IST
Business and order fulfilment addressRitu Raj Complex, Indra Pratima Square, 7, AB Rd, near Bengali school, opposite ZOO, CPWD Colony, Navlakha, Indore, Madhya Pradesh 452001, India
Returns addressThe same business and order fulfilment address, once a return is confirmed
What to send with your first message
- Order ID. The reference on your order confirmation email — not the courier tracking number.
- Order email. The address the order was placed with, because that is what we search on.
- What went wrong. One or two lines. For damage, add photographs of the parcel and of the item.
The one detail that speeds an answer up
Send the lug width in millimetres, measured between the lugs of your watch. Without that figure we cannot compare a strap against what you have.
Where we stop
Ask us about availability, about a stated measurement, about where a parcel is, or about starting a return. Comparing an item against its listed specifications is something we can do with you.
We cannot confirm that a piece will fit a space or work with equipment we cannot see, and we give no professional advice outside the sale. Where we do not know, we say so.